Dear customers

Unfortunately both Safestore and Big Yellow Self Storage have decided to not accept any insurance other than their own during their customers use of their self storage.

Safestore:

For more information on Safestores policy of not accepting 3rd party insurance for domestic customers please see www.safestore.co.uk/tips_and_hints/insurance_faqs.aspx. Or if you would like to discuss this matter with Safestore you can contact them at their head office and ask to speak to the customer services department. The free phone number is 0800 444 800

Big Yellow Self Storage:

For more information on Big Yellows policy of not accepting 3rd party insurance for all customers please speak to the relevant store team or their customer service team on free phone 0800 783 4949.

Renewal of insurastore.com Insurance:

We understand that renewals and extensions of existing insurastore.com policies for Big Yellow and Safestore will not be accepted. They will be contacting you to discuss the renewal of your current insurance arrangements.

To find alternative convenient storage facilities within your area that do accept insurastore.com policies please go to www.theselfstoragedirectory.co.uk

We are sorry for any inconvenience caused, and if you would like to talk to us about this then please call 0845 0944 841

The Insurastore team.