If it's worth storing it's worth insuring

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Financial Services Authority (FSA)

Frequently Asked Questions

Our phone line is for technical support and general enquires regarding the Website.

Please have a look through our FAQs first. If you still cannot find the answer to your query please email us on info@insurastore.com and we will get back to you within 24hrs.

I am putting my goods in a lock up garage/private garage/council garage/basement/friend’s attic, can you provide cover?

I cannot find the storage facility I am storing at.

How long does it take to get a new storage facility added to your website?

Can I receive a quote?

What kind of things do you cover?

What are my goods covered against?

What is excluded from cover?

How should I value my goods?

What should I do in the event of a claim?

What will you do to settle my claim?

Can I pay for my insurance over the phone?

Can I cancel my policy at any time?

Are my goods covered on the way to and from the Storage Facility?

My policy is about to expire. How do I renew it?

I am moving my goods in storage from one facility to another, is my existing policy still valid?

I have more than one storage unit at a storage facility do I need separate policies for each unit?

Do you discount for long term insurance?

Can I set up a direct debit?

My storage company will not accept your policy, why?

Who underwrites Insurastore.com?

Your policy is significantly more cost effective than the policy my storage facility is selling, is it not as good?

If I take things out of storage or add things can I change the amount insured?

How quickly do I get my insurance policy documents?

What happens if I miss my renewal date?

I need to update my contact details/ email address

I am going abroad. What do I do if my policy expires?

Can't find an answer to your question?

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Insurastore provides low cost flexible new for old self storage insurance for household and domestic storage in a self storage facility or unit within the UK

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insurastore.com is authorised and regulated by the Financial Services Authority
(Firm Registration No. 467495)

Insurastore products are underwritten by RSA both companies are authorised and regulated by the Financial Services Authority. The Financial Services Authority’s Register can be accessed through http://www.fsa.gov.uk/register/

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